At Koolaburra Boots Shop, we understand that receiving your order promptly and in perfect condition is just as important as choosing the perfect pair of boots or cozy home accessory. That’s why we’ve designed a delivery process that’s reliable, transparent, and tailored to meet the needs of our global community of style and comfort seekers.
Shipping Options
We offer two convenient shipping methods to ensure your order arrives safely, no matter where you are:
- Standard Shipping – For those who can’t wait to step into style, we partner with trusted carriers like DHL and FedEx. This option costs $12.95 and delivers your order within 10-15 business days after it leaves our warehouse. Perfect for when you need your winter essentials a little faster!
- Free Shipping – Because we believe luxury should be accessible, orders over $50 qualify for free shipping via EMS. Your package will arrive within 15-25 business days after dispatch. It’s our way of adding extra value to your shopping experience.
Please Note: We ship to most regions worldwide, but due to logistical constraints, we are unable to deliver to some parts of Asia and remote areas. If you have any questions about delivery to your location, our customer service team is happy to help!
Order Processing
Before your order ships, our team carefully checks and packages each item to ensure it reaches you in pristine condition. We take 1-2 business days to process all orders. You’ll receive a confirmation email with tracking information as soon as your package is on its way.
Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email. Use it to follow your package’s journey right to your doorstep. We work with leading carriers to provide real-time updates so you can plan accordingly.
Our Promise to You
Just like our products, our delivery service is built on reliability and care. Whether you’re ordering our waterproof boots to brave the winter chill or a soft throw to cozy up your home, we ensure your experience is seamless from click to delivery.
Have questions about shipping? Reach out to us at [email protected]. We’re here to help!